Shipping Policy
At The Diva Hot Spot, we aim to deliver your favorite beauty products quickly and safely.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking details.
Shipping Time
- United States: 5–10 business days
- International: 7–15 business days
Shipping times may vary depending on your location and external factors.
Shipping Charges
Shipping costs are calculated at checkout based on your location and order size. We may offer free shipping on selected promotions.
Order Tracking
Once your order is shipped, you will receive a tracking number via email so you can monitor your delivery.
Delays
Please note that delays may occur due to high demand, customs, or courier issues. We appreciate your patience in such cases.
Incorrect Address
Please ensure your shipping address is correct. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
The Diva Hot Spot is not responsible for lost or stolen packages once they are marked as delivered. Please contact your local courier for assistance.